Tuesday, April 1, 2008

They grumble, they gripe, they're angry journalists

by Laurent Thomet

WASHINGTON, April 1, 2008 (AFP) - They're angry at their demanding editors. They're angry about the mushrooming workload in shrinking newsrooms. They're even angry about other angry journalists.
But these angry journalists are happy they can now vent their frustrations to the rest of the world, courtesy of angryjournalist.com, a sort of online complaint board allowing ink-stained wretches to gripe anonymously.
Ironically, their anger is partly fueled by the Internet, which has forced newspapers and television networks to reinvent themselves with painful consequences for their staffs.
There's the veterans complaining about newsrooms stretched thin by executives requiring reporters to produce stories for old and new media.
"I'm angry because my company, just like the rest of the industry, wants me to do more with less. They've said, 'To hell with quality. Let's just fill the website with as much (expletive) as possible,'" gripes Angry Journalist #241.
There's also the young guns frustrated by the culture clash.
"I hate the fact that print and online can't work together! Come on, online is the future, so please have some respect for the webeditors!" says Angry Journalist #700.
The website contains gripes ranging from existential musings about one's career to expletive-laced diatribes that trigger heated exchanges.
Angry Journalist #2559 seems to think that his or her newspaper serves for other purposes than informing readers: "Whatever I write ulimately (sic) either ends up as cage lining or as blankets for bums."
As one would expect at any other job, bosses get the brunt of the gripes.
"Our executive editor, the man who's supposed to be leading our newsroom, wanders around the building like he forgot where he left his coffee cup," writes Angry Journalist #2570.
The website was created by a former journalist who cut short his young career in the news business to work in political communications in Illinois. But he insists his decision to change paths was not driven by anger.
Kiyoshi Martinez, 23, who worked as Web editor for Chicago area community newspapers, said he was "disappointed" in his young journalism career about the direction of the industry.
In early February, the same month he quit journalism, Martinez launched his website after reading a study on burnout among newspaper journalists, which sparked his interest in knowing what was on reporters' minds.
Since then, his website has inspired an imitator, happyjournalist.com, which has much catching up to do with only about 100 "pieces of happiness" compared to the more than 2,600 gripes so far on angryjournalist.com.
"It's kind of depressing to see an industry treat its workers so badly," Martinez told AFP.
While venting about one's job is nothing new, Scott Reinardy, the journalism professor at Ball State University whose burnout study inspired Martinez, says angryjournalist.com provides a place for discussion about the direction of the news business in the age of the Internet.
"Angryjournalist is a tremendous site to allow journalists to vent," Reinardy said in a telephone interview.
"We're in a state of real transition and it's just going to take some time, it's going to take some pain before we can do it I'm afraid," he said. "The uncertainty is scary to people."
Steve Outing, a columnist for the trade publication Editor and Publisher, said news executives should pay attention to angryjournalist.com.
"Things get said on this website that otherwise would not get said -- other than perhaps at the neighborhood bar to co-workers or at home with a spouse," he wrote in his column last month. "I can't help but think that this is a good thing for the news industry."
Meanwhile, Martinez, who now works as a communications specialist for the Illinois Senate Republican Caucus, is happy to have left journalism, earning more money and more vacation in a better working environment.
"I'm having a blast," he said.
Angry Journalist #856 is also happier now: "I'm not angry anymore. I quit my job."

http://angryjournalist.com/

Thursday, August 9, 2007

Patriot: One who loves, supports and defends one's country (American Heritage Dictionary)

Yvonne Lim
Night editor

AS YOU turn on the television to watch the National Day Parade at home, or wave that little red-and-white flag in the midst of the excitement at Marina Bay — or perhaps just enjoy the public holiday with family and friends – consider this: Does doing any of this make you any more, or less, of a patriot?

We could have asked that question differently, as we set about our survey of 466 Singaporeans here and abroad to mark the nation's 42nd birthday. We could have just simply asked: "How patriotic are Singaporeans?" — as if there was some fixed formula to calibrate this.

But looking at all the families who turn up in red-and-white face paint to support the footballing Lions, and every 18-year-old male who surrenders part of his life to the military, how do you measure any individual's love for and willingness to stand up for his (or her) country when it truly counts?
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What defines the "country"? Who deserves your allegiance? The state, the community, the physical land, your family?

And who's to say if a "stayer" who votes responsibly, raises his children here, works within "the system" and donates to the needy knows any more about patriotism than the growing number of globe-trotting citizens, who seek opportunities abroad but continue to criticise and defend Singapore beyond her shores?

So, instead of doing the predictable and holding a measuring rod up to Singaporeans, we asked them to tell us: What is important to you about being a citizen? What does this tiny city-state mean to you?

Who, in short, is the new "patriot" — and does that image in the mirror comfort or disturb us?

TO LOVE …

IF Senior Minister Goh Chok Tong's worry once was that Singapore would become more like a hotel than a home to its people, here's some heartening news.

Of the resident citizens polled in TODAY's National Day Survey, 76 per cent said they were proud or very proud of being Singaporean - 72 per cent of Singaporeans overseas shared this sentiment.

It was perhaps not a surprise that, when asked to rank the reasons for this bond (they were asked to pick three out of 11 statements), the top pick for both groups was "a place where my friends and family are".

Both also agreed Singapore was where their roots were, however far a-field they ventured – and to a lesser extent, that they'd like to raise and educate their children here.

But is Singapore "a place to live out one's dreams"? Maybe not…

This statement scored the lowest overall ranking among overseas respondents, and not much higher among Singaporeans at home.

Tellingly, overseas citizens felt a more poignant connection to the food and culture of home, than to Singapore as a place that they wanted to live out the rest of their lives – something residents, on the other hand, felt strongly about.

But even if the Singapore Dream isn't shared equally by all, at least, it was clear that few endorsed cynical statements such as "I'm here because I've no choice" or "this is a fallback if I fail it make it elsewhere".

SUPPORT …

Asked what being a supportive citizen meant, there were starkly different answers from the overseas and resident groups.

Generally speaking, resident citizens thought in tangible terms – that you had to be physically here, contributing to the economy and society. That you helped those around you. That you hung out the flag every August, and watched the parade – if not in person - then at least "live" on television.
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Politically, being supportive implied compliance. Back the Government so that it could run the country more effectively. Stay out of trouble, pay your taxes, study hard.
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For the Singaporean living abroad, on the other hand, physical presence was – for obvious reasons – the last thing on their minds.

Rather, being a supportive citizen to them was more likely to mean speaking out critically and constructively – in newspaper forums, in cyberspace, through official channels – if, and when, policies proved inadequate. Or even trying to drive change if they felt something was wrong.

Despite their disagreements with the state on some issues, the Singaporean expatriate felt that it was also important to speak up in defence of Singapore when outsiders criticised her.

Which leads us to the third aspect of patriotism…

AND DEFEND

Are Singaporeans prepared to die for the love of their country?

If the survey results are to be believed, and they were done professionally by Media Research Consultants, just over half of the Singaporeans polled – here and abroad - are willing to lay down their life for their nation.

Should we be disturbed that 23 per cent of overseas citizens and 13.5 per cent of locals do not attach any importance, or willingness, to make the ultimate sacrifice for the nation – the rest aren't sure either way.

Does this mean Singaporeans will refuse to take up arms, or worse, turn tail and run, if a threat loomed?

No, some would argue, pointing to this study's limitations.

Most Singaporeans from the post-65 generation don't feel this urgency because they have never faced the threat of actual hostilities. The real test, will not come in the shape of a survey question, and may well evoke a completely different response when the stark prospect of losing everything is thrust in one's face.

But others worry because they see a young country with a population, which has largely not had its character, nor its patriotism, tested in the fires of war, disaster or real hardship.

They see a people, cultured and conditioned to entrust important decisions to wiser authorities, as they speed down the road of globalisation passing pastures green with opportunities.

Against this broad canvas, one wonders about the character, and characteristics, of the new Singapore "patriot". And if this patriot's ties to country centre solely on factors such as food, family and jobs, or even pure happenstance of birth – can this be enough?

Tuesday, August 7, 2007

CIBC faces massive overtime lawsuit

http://www.theglobeandmail.com/servlet/story/RTGAM.20070605.wcibcsuit0605/BNStory/Front

VIRGINIA GALT AND JANET MCFARLAND
From Wednesday's Globe and Mail
June 5, 2007 at 10:36 PM EDT

TORONTO - - Dara Fresco took a day off from her job as head teller at a Toronto branch of the Canadian Imperial Bank of Commerce [CM-T]Tuesday, dropped her toddler at daycare, and launched a $600-million class-action lawsuit against her employer.
Her action has the potential to affect tens of thousands of Canadians who routinely work hours of unpaid overtime and "should be of concern to all employers," according to a lawyer who has tracked the trend of multimillion-dollar settlements in the United States.
"It was only a matter of time before the trend moved into Canada," said employment lawyer Adrian Miedema, a Toronto-based partner with Fraser Milner Casgrain LLP. He made the observation after Ms. Fresco launched her legal action with the assistance of two other Toronto law firms.
Ms. Fresco, 34, has worked as a personal banker and teller at the CIBC for the past 10 years and is paid an annual salary of $30,715. She has recently been recognized by the bank for outstanding customer service, and she says she loves her job.
However, she said at a news conference, she and roughly 10,000 of her colleagues in front-line positions at CIBC branches across the country regularly work overtime for which they do not get paid.
"What is unfair is that my colleagues and I are rarely being paid for the overtime that we are working, and that's just not right," said Ms. Fresco, who calculates that she is owed $50,000 for unpaid overtime over the past decade.
Tuesday, as representative plaintiff, she filed a statement of claim with the Ontario Superior Court of Justice, alleging that the bank actively discourages employees from submitting claims for the overtime they are required to work.
If the court agrees to certify the case as a class action, it will be the largest lawsuit of its kind ever launched in Canada.
The bank, which has 30 days to file a statement of defence, issued a brief written statement yesterday.
"With respect to overtime, we have a clearly defined policy as to how we compensate our front-line retail branch employees that exceeds legislative requirements in Canada," the bank said, adding that it has only just received the lawsuit and will review it in detail before responding further.
"We believe it may establish a very important class-action precedent [in Canada]," said Douglas Elliott, a partner with Roy Elliott Kim O'Connor LLP, who is representing the CIBC employees along with Louis Sokolov of Sack Goldblatt Mitchell LLP.
Statistics Canada reports that more than 1.6 million Canadians worked unpaid overtime in April.
The lawyers representing Ms. Fresco said that while managers are excluded from overtime pay requirements in Canada, most other employees are protected by employment standards laws. CIBC employees are covered by the federal labour code.
Mr. Sokolov said the purpose of the law "is to prevent employers from using subtle, or not so subtle, pressure on their employees to volunteer their time in hopes of advancement … or fear of reprisal.
"We believe that unpaid overtime is widespread in many industries in this country … including financial services," Mr. Sokolov said.
Ms. Fresco said she is currently required to work an average of two to five hours a week in unpaid overtime. When she was a personal banker, she sometimes worked up to 15 hours in unpaid overtime a week, she added.
Overtime work is routine throughout the banking sector, former bank employees say, and demands to work unpaid time are exacerbated if individual bank managers try to keep costs low because their own performance bonuses are based on branch profitability.
David Soulis, a retired Royal Bank of Canada branch manager in
Settings Port Hawkesbury, N.S., said many factors lead to frequent requirements for overtime work in banking, including possible discrepancies in cash balances that require after-hours recounts, or unscheduled cash counts for security purposes.
He said there are also frequent sales and staff meetings to explain new products or procedures, which must be held outside branch hours so all staff can attend.
"That's all extra time that is outside what the customer sees," he said. "There are a whole lot of other things behind the scenes that take place."
He said during his career he saw some managers who were "gluttons" who wanted to reap the largest possible annual bonuses - and branch profits are usually one factor in earning those bonuses.
"I went through 35 years of it, and I know there were times when management said, 'You can't have any overtime. You can get off an hour early some time or whatever.' But that 'some time' thing never happened."
Mr. Miedema notes that several major employers in the United States - including Wal-Mart, Starbucks, Taco Bell and Radio Shack - have been forced to pay massive retroactive overtime costs to employees.
The CIBC case will likely prompt many other Canadian employees to follow suit.
"People start to pay attention and say, 'Wait a minute. I have been working extra hours. Maybe I should file a claim for overtime,' " said Mr. Miedema, who represents employers in his law practice.
Employers are at risk, he said, if they do not comply with employment standards laws requiring them to pay eligible employees overtime at a rate of time-and-a-half after regular working hours. With a report from John Partridge

Thursday, August 2, 2007

The Cure for the nostalgic

Zul Othman

IF there was ever an award given out for the "best value for money" concert, then The Cure’s performance at the Singapore Indoor Stadium on Wednesday would lock in the grand prize.
Clocking in at a full three hours, it was quite possibly the longest gig by a single band in this reviewer’s recent memory.
Sure, watching four men in black stand almost expressionless while backed by an exuberant strobe light display for 180 minutes was a bit trying for the senses. But the almost 7,000 fans did not seem to mind. In fact, they loved every minute of it.
The mostly male audience was an eclectic bunch - teenagers and young adults in fitting T-shirts, middle-aged office types, and even a few with their little ones in tow - all constantly on their feet.
Never mind that from the time the quartet first stepped on stage at 8pm, they looked worse for wear.
The signature look was there - white face, red lipstick, heavy eyeliner and black clothes. But front man Robert Smith (pic¬ture) from five rows away looked bloated and the 48-year-old’s appearance was more tragic clown than Godfather of goth rock.
But that was only in the looks department. All uncharitable thoughts were banished with the first few bars of 1989’s Fascination Street, which by all accounts confirmed that The Cure is still an entity to be reckoned with.
Backed by guitarist Porl Thompson, bassist Simon Gallup and drummer Jason Cooper, Smith was a shrieking troubadour of hypnotic power. The show was essentially a back catalogue review.
The Cure delivered what could be 2007’s most memorable rock concert.
The quartet churned out 42 tracks covering the high points of their illustrious 30-year career.
Fans were treated to note perfect renditions of 1985’s Inbetween Days, 1987’s Just Like Heaven as well as the now classic Friday I’m In Love from 1992. However, the exclusion of 1996’s Mint Car, had some fans grumbling.
Older fans went home smiling, pleased that lesser-known gems like 1979’s Fire In Cairo and 1980’s A Forest were given an airing. Especially thrilling was the night’s closing song Killing An Arab, one of their early singles from 1978. It was a night of songs about misery and love.
Smith and his morose men may have enjoyed peddling songs that brought on the tears, but to this reviewer, they were tears of joy.

Friday, July 20, 2007

Bath or bao makes or breaks one's day

Doctors are more superstitious than they realise, a study shows

Tan Hui Leng

THE next time you see an abundance of unsold bao at a hospital food court, put it down to a superstitious medical staff.

They are probably avoiding the steamed dumplings as it bodes for a bao ka liao (Hokkien for "have the lion's share of") situation while on duty.

In a survey of 68 medical staff members, a National University Hospital (NUH) team has found that medical personnel are more superstitious than they themselves realise. The respondents comprise 54 doctors, nine medical students and five nurses.

The paper, written in a tongue-in-cheek fashion under the title, Take a Bao if You Are Not Superstitious, was published in the March edition of the Academy of Medicine's Annals journal, which every year at this time brings out a humorous edition. The study was carried out by neurologist Dr Lim Chuen Hian Erle and three colleagues late last year.

"Rare is the fledgling Singaporean medic or nurse who has not been initiated into this cult of superstitious practices," the authors wrote in a section called "Cum Grano Salis", Latin for "with a pinch of salt".

"We are told not to mention how good one's night duty is, never to eat steamed dumplings, called bao, on the same day, lest we bao ka liao all the cases, or worse, have to bao (Mandarin for wrap) corpses in their shrouds later that night.

"Those with bad luck are told to 'bathe in the seven flowers' (a traditional Chinese ritual for cleansing), though which flowers to use in the concoction are never elucidated.

"Presumably, it is the fragrance which engenders good fortune, thus explaining the propensity for some doctors to bathe before every call."

Indeed, although 83.8 per cent of the respondents disclaimed having a superstitious nature, about half avoided having items purported to confer bad luck during a call and 24 of them admitted to acting on their superstitions.

Although only six believed in the powers of the "bath of the seven flowers", 14 made it a habit to bathe prior to a call — in the belief that this protected them against a bad one.

Also, eating mee siam, a Malay noodle dish, is purported to siam (that is, chase away) bad luck, while soon kuay — a type of Chinese dumpling — sounds like "shun" (or smooth in Mandarin), suggesting a smooth-sailing night.

Superstitions in medical institutions are not unique to Singapore.

In 2002, a survey of British doctors revealed the observance of several superstitious beliefs and practices, among which were the inadvisability of stating that a call was quiet (lest the word be taken as an invocation to the fates to supply work) and rituals to ensure a good call, such as laying out one's clothes for the next day prior to turning in for the night.

A junior doctor at a public hospital here told Today that the superstitions, particularly that surrounding bao, should not be taken lightly.

"I ate a small bao before a night call a few weeks ago, despite having been warned years ago by my seniors," the doctor said. "I ended up attending to 40 patients in one night! That was a really bad call, I've never had a similar bad call after a non-bao diet." The doctor declined to be named.

"There was another doctor on call that night and I was the one who jinxed it by eating a bao, so I haven't told anyone about it!" the doctor added with a nervous laugh.

It is not just newbies who stay clear of tempting fate.

A neurosurgeon in the NUH study reported that he avoided eating beef on the day of his call, because beef, or niu rou in Mandarin, sounds like "neuro", which would jinx a neurology or neurosurgical call.

Another respondent, an oncologist, reported his belief that eating bread, or mian bao, protected one from the danger of a bao ka liao situation, since mian is Hokkien for "no need".

The results, the study concluded, demonstrate that "superstitions are not the province of the uneducated or the foolish", and that "we are more superstitious than we care to admit".

Although seemingly lighthearted, the NUH study makes for an interesting sociological study of hospital personnel.

Future studies suggested by the team include a randomised study examining the disparity between a doctor's perception of what went on during a call and the actual workload — measured by the number of admissions and the number of bleeps received by a pager, for instance — after eating bao, mee siam or soon kuay.

Saturday, June 23, 2007

Another charity scandal brewing: $3.9m missing from home's coffers

JUST a day after one chapter was brought to a close in the National Kidney Foundation scandal, another multi-million-dollar bombshell rocked the charity scene.
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The Commissioner of Charities on Friday launched an inquiry into the disappearance of some $3.88 million from the coffers of the St John's Home for Elderly Persons, apparently drawn without authorisation by a staff member.
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The loss was discovered on June 8 when two of the home's cheques to its vendors bounced.
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The home checked with the bank and found that a fixed deposit account, from which the cheques were to have been paid, had been emptied out.
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The next day, a check with another bank revealed that all the home's fixed deposits with it had also been withdrawn, according to a joint press release issued by the National Council of Social Service (NCSS) and the home on Friday.
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A report was filed with the Ministry of Community Development, Youth and Sports and the police last Monday.
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That same day, home superintendent Benjamin Ho, 60 — who had gone on overseas leave in late May — did not return to work as he was scheduled to. He could not be reached despite repeated calls to his home and mobile phone.
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The home, which was set up in 1959 at Macpherson and now has 62 residents — some of whom are destitute and homeless — does not get any government grants and relies wholly on donations from various churches and members of the public.
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When this newspaper dropped in on Friday evening, its Annual General Meeting was under way and the managerial committee had just informed donors and volunteers about the loss. They received the news calmly.
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Speaking for the board, honorary treasurer Mr Andrew Lioe told Today: "We all feel very sad. A lot of this was based on trust and so we are quite stunned. Our trust has been betrayed."
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Chairman Wilfred Anthonisz declined to speculate on Mr Ho's involvement as the matter is under police investigation.
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But the possibility that forgery was involved was raised. According to the home, any withdrawals from the banks required Mr Lioe's signature and that of one of three approved people -- Mr Anthonisz, vice-chairman Mr Woon Wee Yim and honorary secretary Mdm Laureen Tan.
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All four have told police they did not sign off on any withdrawals.
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Meanwhile, Mr Anthonisz gave the assurance that the home had enough funds to carry on. Its total monthly spending is about $40,000. He said: "We want to carry on running it as normally as possible."
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The NCSS is helping to ensure that residents continue to be cared for and, at the home's behest, will take over its financial administration functions in the interim. It will also look at ways to improve the home's financial systems and internal controls.
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According to the home's 2005 financial statements posted online, its total expenditure that year was $583,000, while its total assets amounted to $4.66 million and total funds were $4.62 million. The total receipts – including from donations, grants, members' fees and investments – stood at $613,000.
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This development, so close on the heels of other high-profile lapses among charities – which led to an overhaul of regulatory systems – has shocked observers.
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Said Associate Professor Mak Yuen Teen, who sits on the Charity Council and heads the Corporate Governance and Financial Reporting Centre at the National University of Singapore: "The charity sector certainly does not need another one of these episodes. But the commissioner is doing the right thing by stepping in quickly to announce it to the public and investigate it as speedily as possible."
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The COC will look into how the loss occurred and assess the governance and financial control systems at the home, whose Institution of Public Character status will be reviewed.

Wednesday, June 6, 2007

How to make money like a pr0n star*

Chua Su Sien

THE book was laden with adult content, including explicit pictures of sex organs. Its title: How to make money like a porn star.
So it shocked visitors to last weekend’s World Book Fair, held at Suntec Singapore, to see the paperback being displayed openly in the children’s section.
Ms Rachel Chan said: "There were women's breasts and men's private parts, very suggestively drawn... It was teaching kids how to make money by producing their own porn."
A check showed that the controversial graphic novel, authored by Rolling Stone contributing editor Neil Strauss and illustrated by Bernard Chang, is available at the Kinokuniya bookstore at Ngee Ann City.
But copies are shrink-wrapped and labelled, and according to the bookstore, customers must approach the staff for help if they are keen on the comics.
Not so at Times Publishing's chain of bookshops, where copies had been placed prominently near the entrance at one outlet and could be browsed by anyone.
In response to queries, Times the Bookshop – which has since removed the books from its shelves – said it had assumed the distributor had cleared the book's content with the relevant authorities in Singapore.
It regretted that the comic book was inadvertently included for sale at the book fair, and added that the title, published by Harper Collins, was picked from a list of best-selling books provided by a local distributor.
Under the regulations, anyone who makes, imports, sells or distributes an obscene publication can face a fine of up to $5,000, or a jail term of up to a year, or both. – Channel NewsAsia

http://www.howtomakemoneylikeapornstar.com/